To give our customers confidence to shop with us, our store offers a full refund or exchange within 7 days of purchase subject to the below conditions.
- Returned items should be in their original and resalable condition, with packaging intact and accompanied by a valid receipt.
- Items purchased at reduced prices during sale or promotional periods can be exchanged within 3 days of purchase but no refund will be provided on these items, unless there is a clear manufacturing fault, or the product is not in conformity with the standards.
- On gift with purchase promotions, the gift should also be returned along with the purchased product, to receive an exchange.
- Visit our office along with the original receipt for Exchange or Refund.
- Office working hours – 8am to 5pm. (Sunday to Thursday)